Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Race Party Decorations, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Race Party Decorations, LLC believes that customer conduct violates applicable law or is harmful to the interests of Race Party Decorations, LLC and its subsidiaries.
- Consumer Agreement
All prices, products, product designs, specifications, packaging, terms, availability and all other conditions are subject to change without notice.
We have to right to substitute a product with a like product if your product is out of stock. We will make an effort to contact you prior to making any substitutions.
- Shipping & Delivery
We ship Monday - Thursday only. If your event is within a week, please make sure you put the event date in the space provide so we know if your order is urgent. Please remember that the delivery times are out of our control once your package is in the hands of the delivery service companies.
We ship to most countries including but not limited to: Canada, Australia, New Zealand and United Kingdom. Please see international shipping info for more details.
We charge shipping and handling according to the weight of the products and delivery address.
- We ship via USPS (Postal Service), or FedEx, we do not ship via UPS.
Orders placed Thursday through Sunday will be shipped out on Monday (exception: if Monday is a U.S. Federal holiday then your order will be shipped on Tuesday). Sometimes we do ship on Friday, however, please do not rely on Friday as a shipping day.
Once we ship your order we are not responsible for delivery of your package. Delays in shipment due to the shipping company we use are out of our control. We are also not responsible for delay in delivery due to acts of God or mother nature.
Race Party Decorations,LLC is not responsible for lost or stolen merchandise once it is shipped.
We will only guarantee timely delivery if you use guaranty services. All other forms of service are not guaranteed for a specific delivery date. Notice: USPS Express mail: Some smaller/ Rural towns are not guaranteed next day but will have a 2 day guarantee (you may call 1-800-USPS to inquire about Express delivery time from our zip code 27370 to your zip code.
**Note: these shipping times are for the Contiguous United States only, shipments to Hawaii, Alaska, Puerto Rico, and US Virgin Islands will take longer.
- For all shipping methods, please do not count the day you place your order or the shipping day as transit days.
- The following map is for FedEx Ground shipping times.
- USPS Priority mail strives for 2-3 day delivery, however, this is not guaranteed.
We ship to most countries including but not limited to: Canada, Australia, New Zealand and United Kingdom. Please see international shipping times below.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Race Party Decorations, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Allow 10-14 business days for international orders via USPS Priority mail international, however these times are not guaranteed. USPS Express International takes about 5 business days and are not guaranteed by a specific date. Use FedEx International Economy or FedEx Priority Overnight for guaranteed delivery dates of 1 - 3 days.
- Sales Tax
Race Party Decorations, LLC charges sales tax for order being delivered to any North Carolina address. The sales tax is based on the applicable state, county and city sales tax rate to which the order is being shipped. No sales tax is collected for order being shipped outside of North Carolina.
- Return Policy
You can return an item for any reason, we want you to be 100% satisfied with your purchase. We will be glad to replace the item, exchange it for new merchandise, or issue a full refund for merchandise only, (shipping cost are non refundable). Products may be returned for replacement or refund as follows.
- You must contact us within 14 days of your delivery date for you to obtain a refund. You may email us at info@RacePartyDecorations.com or call us at to inform us of your return.
- Returned items will only be accepted in their original, unopened packaging. All returns should be sent with a tracking number. It is also a good idea for you to insure the package for its content value if you choose.
- For quality purposes, please tell us the items you are returning and the reason for returning.
- AUTHORIZED RETURNS ARE SUBJECT TO A 15% RESTOCKING CHARGE. The Restocking charge will be subtracted from your refund.
- A 50% HANDLING CHARGE WILL APPLY TO ANY UNAUTHORIZED RETURNS.
- DAMAGE OR SHORTAGE CLAIMS MUST BE REPORTED WITHIN (7) SEVEN DAYS OF RECEIPT OF THE MERCHANDISE.
- You are responsible for return shipping costs of all returns which were not a result of an error on our part and/or of us missing a specified delivery date because of our negligence.